Paternoster Support
Last updated: October 16, 2026
Short answers to what people ask most. If you do not find yours, write to hola@praypaternoster.com.
How to pray
Open the app and tap Pray at the altar. A voice reads the Our Father slowly, the words light up in gold one by one, and each phrase leaves a second or two of silence so you can pray at your own pace. After the Amen, there are five seconds of light and silence. Praying is free, always, and needs no internet.
Languages
You can pray in Spanish, English, Italian, Latin and Aramaic (Peshitta). The language you pray in and the language of the app are chosen separately: in Settings → Language you change the app language (Spanish or English), and on the prayer screen you choose the language of the prayer.
Reminders
In Settings → Reminders you choose your prayer time and the app calls you with a distant bell, on your phone and on Apple Watch or Wear OS, with the actions Pray now and Later. If they do not arrive, check that Paternoster notifications are allowed in your phone settings and that Do Not Disturb is off.
How to cancel your subscription
Subscriptions are managed by Apple or Google, not by us. Uninstalling the app does not cancel the subscription: you must cancel in the store, at least 24 hours before the period ends.
iPhone or iPad (Apple):
- Open Settings and tap your name at the top.
- Tap Subscriptions.
- Choose Paternoster.
- Tap Cancel Subscription (or Cancel Free Trial) and confirm.
You can also go to apps.apple.com/account/subscriptions.
Android (Google Play):
- Open the Google Play Store app.
- Tap your profile picture at the top right.
- Tap Payments & subscriptions, then Subscriptions.
- Choose Paternoster, tap Cancel subscription and follow the steps.
You can also go to play.google.com/store/account/subscriptions.
When you cancel you keep Support until the end of the period you already paid. Praying stays free. Refunds are handled by Apple or Google under their policies.
Restore purchases
If you changed phones or reinstalled the app, open Settings → Support and tap Restore purchases. Use the same Apple or Google account you paid with. If nothing is found, write to us with the email on your store receipt.
Delete my data
Open Settings → Delete my data. It erases the database on your phone, destroys the encryption key and, if you had a backup, your cloud data too. We hold no account or email for you, so there is nothing else to delete. Details in the Privacy Policy. Deleting your data does not cancel a subscription; cancel it in the store as explained above.
Contact
Write to hola@praypaternoster.com. A person answers. Tell us which phone you use and what happened.
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